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Workplace Bullying: Behaviors, Impact, Prevention and Response

CE Credit: 1.5

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Length: 1 hour 30 minutes

Exam Items: 5

This course will begin with a brief overview of APA’s Psychologically Healthy Workplace model as an overarching framework and context for the remainder of the sessions, followed by a comprehensive overview of workplace bullying, including common bullying behaviors, their impact on organizations and individuals, potential preventive and responsive actions, and relevant legal and policy issues.

Learning Objective 1
Describe the dynamics and impact of workplace bullying from both individual and organizational perspectives.

Learning Objective 2
Explain potential preventive and responsive measures from an organizational standpoint.

Learning Objective 3
Discuss the legal and policy environment relative to workplace bullying in the U.S.

Presenters: David W. Ballard, PsyD, MBA & David C. Yamada, JD

David W. Ballard, PsyD, MBA, currently serves as assistant executive director for organizational excellence at the American Psychological Association (APA), where he oversees all activities related to APA’s Center for Organizational Excellence, which works to enhance the functioning of individuals, groups, organizations and communities through the application of psychology to a broad range of workplace issues. Dr. Ballard has provided research and consultation services to government agencies, medical schools and universities in the areas of workplace health and productivity, public health, prevention and health care finance and has experience in management, marketing and consumer research. He is currently on the Boards of Directors of the Health Enhancement Research Organization and The Health Project / C. Everett Koop National Health Awards and is a member of the external advisory board for the Mayo Clinic Center for Social Media. Dr. Ballard received his doctorate in Clinical Psychology and his MBA in Health and Medical Services Administration from Widener University, where he completed concentrations in organizational and forensic psychology.

David C. Yamada, JD is a Professor of Law and Director of the New Workplace Institute at Suffolk University Law School in Boston.  Professor Yamada is an internationally recognized authority on the legal, public policy, and organizational implications of workplace bullying.  He wrote the first comprehensive analysis of workplace bullying and American employment law (Georgetown Law Journal, 2000), and variations of his model anti-bullying legislation (named the “Healthy Workplace Bill”) have been introduced in over 20 American state legislatures.  His work has been featured in numerous general and specialized news periodicals, as well as on National Public Radio and other media outlets.  Professor Yamada is an affiliated scholar with the Workplace Bullying Institute, and he is serving as a subject matter expert the APA’s Center for Organizational Excellence on workplace bullying and related topics.  His educational background includes a J.D. from New York University School of Law.


Supplementary Materials

  • WORKPLACE BULLYING: BEHAVIORS, IMPACT, PREVENTION AND RESPONSE